How to navigate public transport and taxis in Kolkata

Primary Modes of Transport

Kolkata offers a diverse transport network where the best choice depends on your destination and tolerance for traffic.

• Kolkata Metro: The most efficient way to bypass surface congestion. It is ideal for north-south travel, connecting Howrah Station to the city center and southern residential hubs.
• Yellow Taxis & Ride-Hailing: Iconic yellow cabs are ubiquitous. Ride-hailing apps are generally preferred for transparent pricing and GPS tracking. Use these for door-to-door travel to landmarks like the Victoria Memorial.
• Trams: The only operating tram system in India. They are slow and limited in route, making them a cultural experience rather than a primary commuting tool.
• Auto-rickshaws: Best for short distances and navigating narrow lanes in markets like Gariahat or Burrabazar.

Airport to City Center

Netaji Subhash Chandra Bose International Airport (CCU) is located a significant distance from the central business district.

• Prepaid Taxis: Available at the arrivals hall. Moderate effort and cost; reliable for those without local SIM cards.
• Ride-Hailing Apps: High convenience and moderate cost. Requires a working data connection.
• Private Transfers: Lowest effort but highest cost band.

Practical Travel Notes

• Rush Hours: Avoid main arteries and the metro during morning and evening peaks, as congestion is severe.
• Accessibility: Older metro stations and yellow cabs often lack accessibility features for wheelchairs. Newer metro lines are more inclusive.
• Luggage: Large suitcases are difficult to fit into auto-rickshaws; use a taxi or app-based SUV for airport transfers.
• Last Services: Metro services typically end around midnight. Taxis and ride-hailing operate 24/7.